Mediation and dispute resolution
Information and support about mediation and other suitable ways to resolve disagreements.
Learn more about mediation and dispute resolution
Community-based organisation · Kasarani, Nairobi
Making Justice and Mediation More Accessible
We share practical information about mediation and access to justice, promote constructive dialogue and help communities understand where to seek appropriate support.
About Azarya
Azarya Justice and Mediation Hub is a community-based organisation in Kasarani, Nairobi, working to improve awareness of mediation, legal pathways and access to justice. We share practical information, promote constructive dialogue and help communities understand where to seek appropriate support.
We aim to serve residents, families, youth, community groups and local leaders, especially people who face practical, financial, social or information barriers when seeking help.
Our approach
Community-centred, respectful, inclusive and grounded in dialogue. We are not a law firm and do not provide legal representation.
Our services
Every dispute is different. These are the areas where we share information, raise awareness and help people find appropriate next steps.
Family and relationship conflict mediation
Awareness and information about mediation for suitable family or relationship disagreements.
Learn more about family and relationship conflict mediationLegal awareness and access to justice
Community information sessions and resources about justice processes, options and where to find qualified help.
Learn more about legal awareness and access to justiceReferrals to qualified legal professionals
Where appropriate, help identifying or connecting with qualified legal professionals or relevant services.
Learn more about referrals to qualified legal professionalsCommunity conflict resolution and peacebuilding
Promoting dialogue, understanding and peaceful approaches to community-level disagreements.
Learn more about community conflict resolution and peacebuildingNegotiation and conflict management consultancy
Educational or advisory support on negotiation, communication and conflict management for groups and organisations.
Learn more about negotiation and conflict management consultancy
How we can help
Awareness
Community sessions and plain-language resources about mediation and access to justice.
Information
Clear information about possible options and what different processes involve.
Appropriate support
Information and support around mediation for suitable disputes, and help to consider whether it fits.
Referrals
Where appropriate, help identifying qualified legal professionals or relevant services.
What is mediation?
Mediation is a voluntary process where a neutral person helps people in a disagreement talk to each other, understand the issues and explore outcomes they can both accept.
It can help with some family, neighbourhood and community disagreements, but it is not suitable for every situation.
Read: Mediation ExplainedCommunity programmes
We are planning community awareness activities. Each activity below is clearly labelled to show whether it is planned or has already taken place.
Planned
Community mediation awareness sessions
Plain-language sessions explaining what mediation is, how it works and when it may or may not be suitable.
Planned
Access-to-justice information sessions
Sessions that help community members understand justice-related processes, their possible options and where to find qualified help.
Partner with us
We welcome conversations with community organisations, mediators, qualified legal professionals, educational institutions and supporters who share an interest in improving access to justice.
Common questions
Is Azarya a law firm?
No. Azarya Justice and Mediation Hub is a community-based organisation that shares information about mediation and access to justice, supports community awareness and, where appropriate, helps people find qualified legal professionals or relevant services. We do not provide legal representation.
Can you give me legal advice about my situation?
Information on this website and in our sessions is general awareness, not individual legal advice. For advice on your specific circumstances, please speak to a qualified legal professional. Where appropriate, we can help you identify one.
Is every dispute suitable for mediation?
No. Mediation may not be appropriate where there is violence, coercion, intimidation, a serious safety concern or a significant imbalance of power, or where a formal legal process is needed.
Will mediation definitely solve my problem?
Not always. Mediation is voluntary and depends on everyone involved being willing to take part. It can help people find a way forward, but an agreement is never guaranteed.
Do your services cost anything?
Please contact us to ask about the support available and whether any costs apply. Services offered by professionals we refer you to may have their own fees.
What should I do if I am in danger?
Our contact form is not an emergency service. If you or someone else is in immediate danger, contact the police, emergency services or a qualified protection and support service straight away.
Get in touch
Location: Kasarani, Off Seasons Road, Nairobi, Kenya
Phone: 0705 423 690